the rights of the children
Freedom from Discrimination
Every child, regardless of ethnicity, sex, religion, beliefs, abilities, or any other factors, are to be treated fairly and equally.
The Right To Life: Survival & Development
Every child has the right to life. Governments must do all they can to ensure that children survive and develop to their full potential.
Best Interests of the Child
The best interests of the child must be the overriding priority in all decisions and actions that concern the child.
The Right To Be Heard
Every child has the right to express their views, feelings and wishes in all matters affecting them, and to have their views considered and taken seriously. This right applies at all times, for example, during immigration proceedings, housing decisions, or the child’s day-to-day home life.
Key Principles at PCCC
Child Rights Approach
— Health & Nutrition
The Home is expected to provide a balance diet and ensure each child consumes 3 meals a day. Consultation from a nutritionist will be carried out to ensure the menu prepared at the home is suitable for the children. This will ensure that the physical development of the children is well taken care of. Food menus equipped with a balanced diet will be prepared on a quarterly basis with the participation of all staff and will be revised once in three months. Nutritional supplements and daily nutrition of the children will be planned in accordance with an expert nutritionist after giving her/him the medical history of the children, especially in the case of children who are malnourished.
— Procurement of Food Items
Procurement of food items will be done on weekly basis to ensure products are fresh and that there is adequate storage for food supply. Food items must be adequately preserved in containers and well protected. Items should be used in ‘first in first out’ concept to ensure to avoid expiry of food items. Involving the elder children in purchasing food items shall be encouraged as part of their development
— Kitchen and Chefs
Kitchen hygiene is imperative; therefore, it must be kept clean. The kitchen floor must always be kept dry and clean. Cleaning must be done after cooking. Kitchen should be well ventilated and
protected from insects. Utensils must be washed properly and stored in their respective places. The chefs shall be trained to cook hygienically while preserving the nutritious value of food served to the children. Meats and vegetables must be washed and cleaned before cooking.
— Health Care
All children to should undergo a complete medical examination upon registration to the home and their medical record book must be handed over to the Home Administrator. Children must be given mandatory vaccinations as required by the health ministry.
The Home must maintain a record of doctors and clinics for reference and medical records must be properly maintained for each child at the Home. Children’s height & weight will be measured at least twice a year and updated.
Apart from the routine check-up, if a child falls sick, care must be provided immediately by the house parents who will be will be equipped with basic medical care knowledge; where required they will be taken to nearby clinic or hospital. After the medical check-up, the house parent must follow up on the doctor’s recommendations for the children who need specialized medical care. Health education sessions shall be organized by trained health personnel on the topics of…
— Bathing and Washing of Clothes
All children are encouraged to bathe at least twice a day, especially in morning and evenings. House parents must monitor the bathing of smaller children to ensure that they take a proper bath. Older children above the age of 11 should be taught to wash clothes and chores are carried out based on the children’s duty roster. Children on duty will be responsible to wash the clothes of younger children
below the age of 10.
— Children’s Recovery Room
The recovery room or sick room must always be clean. It should be well ventilated and provide a cheerful environment. Where possible, the home shall place the recovery room away from the noisy
part of the Home. Cleaning must be carried out thoroughly and swiftly after the child has recovered.
— First Aid
All medicine should be kept in a proper first aid kit box and medication must be labelled and sorted. It should be kept at a place that is easily accessible in a clean, dry and cool place. The first
aid kit should be out of reach of small children. It is important that the dispensing of medicine shall be done by either the house parent or administrator of the Home.
Basic first aid knowledge is critical, therefore, training de-briefs relating to health care will be given to all staff on yearly basis by medical or health care professionals. As children are susceptible to get sick recurrently, the house parents should be equipped with enough knowledge to identify and perform first aid activities immediately for those who need it.
— Extra-Curricular Activities
PCCC encourages both indoor and outdoor games for the children. The children should spend half an hour in the evenings engaging in outdoor games and indoor games. Games are planned in such a way that one can develop motor skills, concentration, building strategy, improving logical thinking, developing sensory skills, improving hand-eye coordination, learning about sportsmanship, and finally to have fun. Examples of outdoor games are badminton, football, four square etc. They will be planned for the children to play. Indoor games like Chess, Carrom, Congkak, Uno, and other board games will be made available for the children to playl
Rights to Development
— Intellectual Development
Quality education for academic excellence is established through the following:
Keeping track of the children’s academic progress is vital. Therefore:
— Educational Support Systems
— Social and Emotional Development
— Life Skill Education
Life skills are abilities for adaptive and positive behaviour that enable individuals to deal effectively
with the demands and challenges of life. This concept is also termed as psychosocial competency.
Special life skills program shall be designed for the girls, focusing on self-esteem, self-defence,
personal grooming, negotiation skills, physical fitness, and some aspects of homemaking.
The Home may invite women achievers to provide mentorship to the girls.
Social Development is the system for integrating children from the Home into the society so that
they become responsible and productive people.
Exposure Visits & Community Outreach Programmes
Excursions & Outings
Interaction with ex-Home Children
— Spiritual / Moral / Ethical Development
— Talent and Character Development
Cultural activities on campus
PCCC encourages cultural activities among its children and will conduct events every year
wherein all the children come together and participate during the main festive seasons.
Activities included are dancing, speech, storytelling, singing and performing skits. All the
activities are conducted with a core theme which they select every year.
As part of their development, every year PCCC will select best child award. The Management
Committee will select the best child based on various criterions and reward them. This will
motivate them as well other children to aspire for best child in the coming years. The criteria
will cover the child’s overall performance for the year consisting of positive behaviours,
academic performance, extra-curricular activities, demonstration of leadership qualities. The
best child award of the year will be given out during the Children’s Day celebration.
— Career Guidance
Each child blossoms in a different way and the child house parent or caregivers who always observe children, would be in a position to guide the children. However, providing career guidance is one of the tasks of the administrator or management committee to arrange session to discuss each children’s future studies and career option.
In view of preparing children to take a mature and informed decision about their future studies and career option, the Home shall make arrangements for:
— Orientation on Life
In order to orient children for their future life and to make them understand the importance of manual labour, they may be provided opportunities for learning some vocational skills. Each child shall select a few from the activities given below
Items made by the children may be sold to visitors as part of income generation that goes to the child’s savings
— Participation with Home Responsibilities
Each dormitory will have an assigned dorm leader whom is nominated by the dorm children. The dorm leader would need to
This will provide opportunities to all children and leader and assist will be elected once in every 6 months. This not only helps us in our home management but also helps the children to learn civic responsibilities. The overall intention of conducting these task including meetings is to develop leadership qualities, problem solving and decision-making skills among the children. The Home will be committed to build the children’s future by liberating the leadership qualities in every child
— Children’s Right to Protection
Child Protection Policy
Must be developed and it has to be effectively implemented and monitored by the management committee. Total ban on any kind of corporal punishment and psychological/emotional harassment shall be implemented at the Home, Safety measures shall include disaster preparedness, inverter/generator backup and fire extinguisher
Grievance and Suggestion
The home shall have a Grievance/Suggestion Box kept in a common place where the children may deposit their complains complaints or suggestion. The key to the box shall be with the management committee that has been assigned. The box will be opened every week in the presence of at least two members – assigned committee member and a house parent or the administrator. The assigned committee will study the complaints of the children and submit its report to the management and for appropriate action to be taken
Governance of the Home
Child Care Facilities
Certain facilities and provisions are essential for the healthy development of children
The significant aspects of management are
For effective management of the Home, the active involvement and participation of all stake holders, transparency and accountability are needed. This section of the guidelines is formulated in view of ensuring the participation of all concerned
Planning, Monitoring and Evaluation
The achievement of the vision, mission and the objectives of the Home requires careful planning, monitoring and evaluation. Hence, the Home shall do the following
1 - Planning
2 - Monitoring
3 - Evaluation
1 - Composition of the Management Committee
Note – Administrator and House Parent will be invited to Management Committee meeting on a need basis
2 - Designated roles of Management Committee
A – Chairman and Vice Chairman
B – Honorary Secretary
C – Honorary Treasurer
The accounts of the Home shall be maintained in the computer or in a log book. The account heads in ledger should match with approved budget heads. Among the important books/records/documents to be maintained are
D – Auditor
The primary objective of an internal audit is to provide leadership with the highest level of independent assurance and recommendations related to the effectiveness of internal controls, governance and risk management processes of the home. Roles includes
3 - Selection and qualification of Management Committee
The appointment of the Chairperson and the members of the committee will be done based on the recommendations of the Management Committee through nomination and voters on biennial cadence or every 2 years. The eligible term of the members of the committee for the roles one holds is a maximum of 2 terms or period of four years from the date of appointment. It is imperative that the Chairperson and the members are trained and oriented on all child related issues, welfare and rights.
Person appointed as a member of the Committee should be actively involved in health, education or welfare activities pertaining to children for at least 3 years or should have been a practicing professional or with a degree in child psychology or psychiatry or social work or sociology or human development
4 - Meetings and Decision Making
In the event of any difference of opinion among the members of the Committee at the time of taking any decision, the opinion of the majority prevails but if there is no majority, then the opinion and decision of either the Chairman or Vice Chairman prevails
5 - Selection and Acceptance Criteria
A – Selection of Children
As the Home is meant for the most disadvantaged children, the selection process shall ensure that the most deserving children get admission to the Home. The selection process consists of
Note – Referrals will be from Welfare Department, Schools, Public and Non-Governmental Organizations (NGOs)
B – Selection of Staff
As the Home’s objective is to provide the utmost care, happy and safe environment, opportunity for children to develop, thrive and fulfil their potential, the selection process shall ensure that qualified staff are being employed to serve the children. The selection shall include the following
5 - Criteria’s of Terminating Member of Committee Including Staff
Termination of member / staff if they are found guilty of misuse of power or they have been convicted of an offence involving moral turpitude and such conviction has not been reversed including divulging private & confidential information of the Home to public. A member can also be terminated if he/she fails to attend the proceedings of the Committee consecutively for 3sessions without any valid reason or he/she fails to attend less than three-fourths of the sittings in a year
Human Resource Management
Roles of Staff
1 – Administrator
The Administrator shall be responsible for overall management of the Home. The following could be the main tasks of the Administrator
The Administrator shall have the minimum qualification of graduation and he or she should have undergone a short-term course on management or experience in managing a home in the similar capacity
2 – Matron
A Matron is supposed to play the key role at the Home. He/she must have the personal knowledge of each child and the family background of the child. The following are the tasks and responsibilities of the Matron
The minimum qualification of the Matron shall be the certification of work experience or completed Child Care studies from any institution would be an added advantage. If a trained warden is not available, a person with aptitude and interest in residential child care can be appointed as a Matron after giving necessary induction and trainings.
3 – House Parent
House Parents are to provide a safe and loving home environment where the children have ample opportunities for healthy growth and development. Their primary roles and responsibilities are as follows but not limited to
House Parents are expected to create a home community through commitment to teamwork, support, and respect for other house parents and other home’s staff
4 – General Worker / Support Staff
The following is the task of a support staff